Meet our tc
department

We understand the value of your time as a high-producing real estate agent. We also know how tedious paperwork and transaction management can be. Our in-house transaction coordinators are here to take care of the time-consuming administrative work, so you can focus on increasing your sales.

Each of our transaction coordinators is a licensed Realtor®, and they strive to build an individualized approach to your files to help keep your paperwork and deadlines on track, freeing you up to spend more time expanding and improving your business.

With over 3,000 transactions closed and pending in our experienced TC department, you can rest assured that your paperwork is in good hands. Your coordinator will work hard to maintain communication with escrow, lenders, other agents, and inspectors, provide timely reminders of contract deadlines, maintain your file with your broker as well as the team's accounting department and pursue any necessary paperwork corrections.

Our optional low-fee coordination services are $175 and only charged upon the successful closing of your transaction, so you don't have to pay for canceled files.


Licensed
Administrative Support

3,000+
Transactions Closed

$175
(Optional) Tc Service Fee Only Charged Upon Closing

Meet Our TCs

RACHEL PORTER

Email: Rporter@BuyIdahoRealEstate.com

Rachel was introduced to the real estate world in 2014 when she worked as an executive assistant for a broker in Oregon. She learned new words like “MLS” and “escrow” and enjoyed her work there for three years. In 2017 she joined the Hughes Group as a transaction coordinator and furthered her knowledge in the industry by learning more about the contracts. In 2019 she sold real estate as an agent herself on the Hughes Group, gaining even more insight into how to manage real estate transactions. After about a year and a half of selling and after having her first baby, she decided to go back to being a TC. She prides herself in her organizational skills and getting her work done accurately and on time.

Rachel is an Idaho native and loves spending her evenings and weekends with her kids and husband. She loves going to new restaurants, cleaning and organizing her house, long walks, having game nights with friends, and binge watching reality TV while giving herself a manicure.

Whitley Morlino

Email: wmorlino@BuyIdahoRealEstate.com

Whitley's real estate career started with a small relocation company in 2013. Joining the Hughes Group in 2016, Whitley has since worked on over 1,000 transactions for the team. Whitley is passionate about paperwork, skilled in spreadsheets, and obsessed with organization. Her favorite thing about real estate is the paperwork, which makes her perfectly suited to keep files on track for prompt and clean closings.

When she's not at her keyboard, Whitley spends her time with her husband, toddler son, impish poodle puppy, and two lazy cats. She can often be found at the Idaho Shakespeare Festival in the summer, and enjoys day trips to other Idaho cities for shopping, restaurants, and hot springs. Her goals in life are to pet every dog that she sees and to look at every cat on the internet.

TC Testimonials

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HG TC Services goes above and beyond what I expect a transaction coordinator to do. Working with HG TC Services has been a rewarding experience and has benefited my business to create a better buyer and seller experience. She knows exactly what to do and makes the best judgments in a time sensitive matter. I am so grateful for her help and I couldn't do it without her! HG TC Services is a true gem!!

- Niccole Welch

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I can't begin to explain how thankful I am to have TC services. I honestly am amazed how smooth my transactions are with 2 sets of eyes on the contract. The transaction coordinators are on top of all aspects of the contract timelines and details. The weekly updates from the lenders and making sure we are on task for inspections, reinspections and turning in all documents to Silvercreek allowing my focus to be on getting another home under contract. If you are not using a TC, then you are losing business. The time you are spending working on the transactional part you could be making more calls, meeting with clients, showing property or writing a contract. I attribute much of my success to having TC services available. Even the little details like having the utility list emailed to the Buyer/ Seller towards closing day along with a copy of all signed forms and a lovely thank you email make me look like a real estate professional.

- Deseree Dewey

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I was reluctant to let anyone else work inside my business. My control freak side didn't think anyone else could service my clients with the same attention to detail. Within just a few minutes of learning more about the value, I realized that HG TC services could be a real differentiator in the growth of my business. It really is amazing how much time all the small administrative tasks add up to be. It's incredible to look back and see what a difference it has made. The Hughes Group TCs will forever be a part of my team and a tried and true business partner!

- Burma Naylor

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The professional support we get from the Hughes Group TC team is amazing. Having worked with them for over 4 years, we highly recommend using their services. After an offer is accepted, we are happy to give the next steps to our designated Transaction Coordinator. Any TC in the Hughes Group will be on top of the details, ensuring we meet all the deadlines and close on time with complete files and prompt payment of commissions. They are amiable and professional with everyone involved. They represent us well with the title companies, lenders, inspectors, home warranty representatives, and our clients. Because they are so focused on closings, they’re able to inform and instruct us as well. TC support gives us time to work on new business and allows us to give better service to our customers with less stress in our lives.

- Stan & Paula Tonkin